CONTACT CUSTOMER SERVICE
We're here to help you!
You can contact us by email using the online form below or by phone or mail using the phone number or mailing address listed in the box to the right.
Our Customer Service Business Hours:
Monday - Friday
8:30AM - 4:30PM PST (Pacific Standard Time)
Please note that we do not sell our products directly to consumers. We also do not have catalogs or lists for our brands. We can only process United States and Canadian consumer requests. We do not sell or ship parts outside of the United States and Canada. If you should live outside of the United States and Canada, please feel free to call the number listed above.
Email Customer Service
We do not request or require that you use your email address. Bandai does not send out any email from this site and does not keep any list of email addresses.
No Submission Policy